- How long does shipping take?
- I need my items by a certain date, can you guarantee delivery?
- I noticed that my country is not on your list of countries at checkout. Can you ship to me?
- Replacements, Returns and Refunds
- Where are you located and how do you ship?
- Why has my package not arrived yet?
- Will I be charged any customs taxes or duties on my order?
Delivery & Shipping
Oculus Rift Instructional Videos and Information
- Can I use the disposable covers with the Oculus Rift?
- Can I use glasses with your covers or interface?
- Can I remove the foam padding from the Oculus Rift facial interface?
- Do the Oculus Rift Facial Interface Sets change field of view?
- Do you have any accessories for the Oculus Rift DK1 or DK2
- Does the Oculus Rift VR Cover affect the FOV of the headset?
- Does VR Cover interfere with the operation of the Oculus Rift?
- How do i attach my Oculus Rift VR Cover?
- How do i clean the Oculus Rift PU leather foam replacements?
- How do I clean the Oculus Rift VR Cover?
HTC Vive Instructional Videos and Information
- Are the HTC Vive Covers & Foam Replacements compatible with the Vive Pro?
- Can I order a set containing one of each size?
- Can I use glasses with your covers / foam replacements?
- Does the HTC Vive VR Cover affect the FOV of the headset?
- Does the HTC Vive VR Cover also work for the HTC Vive Pre (Developer Edition)?
- How do I attach my foam replacements?
- How do I attach my HTC Vive VR Cover?
- How do I clean the HTC Vive VR Cover?
- How do I clean the PU leather foam replacements and covers?
- What are the tabs for on the HTC Vive VR Cover?
Samsung Gear VR Instructional Videos and Information
- Are the Samsung Gear VR Foam Replacements comfortable?
- Can I wash the Gear VR Cover?
- Can I wash the Gear VR Foam Padding? (Waterproof for Exhibitions / Sport ) Consumer Version
- Can the Gear VR Consumer Version VR Cover absorb sweat when during physical activity?
- Do the Gear VR Foam Replacements have a bad smell?
- What is your 'Samsung Gear VR Cover Consumer Version' made from?
- Which version of the waterproof foam replacements should I buy for my Gear VR?
- Will the Gear VR Consumer Version VR Covers work on the Innovator Editions of the Gear VR?
Windows Mixed Reality Instructional Videos and Information
Miscellaneous Products Instructional Videos and Information
Cleaning
Other
- I didn’t create an account when I ordered. Can I create one now and add my order to it?
- I’ve sent a message but have not gotten a response. What should I do?
- Can I order an old VR Cover or some other product that is not listed on your site?
- Do you offer special prices for wholesale or bulk orders?
- Do you offer VR Cover hygiene solutions for Google Cardboard or Google Daydream VR headsets?
- I can’t seem to log in to my account?